Refund policy

At Klondike Kettle Corn, we are committed to ensuring your satisfaction and happiness with every purchase of our delicious popcorn. We understand that enjoying your snack time is important, and we want to make sure you have the best experience possible. That's why we offer a Guaranteed Happiness Policy that covers the following:

Quality Assurance

We guarantee the quality and freshness of our popcorn products. If you receive a product that does not meet our high standards or if you have any concerns about its quality, please contact us immediately.

Damaged or Defective Items

In the rare event that your popcorn arrives damaged or if there is a defect in the packaging, we will replace the product at no additional cost to you. Simply let us know, and we will make it right.

Flavour Satisfaction

We take pride in offering a variety of delicious flavours to suit every taste bud. If you are not completely satisfied with the flavour of your popcorn, we will replace it with a flavour of your choice from our selection.

Freshness Guarantee

Our popcorn is made with the freshest ingredients and carefully packaged to preserve its freshness. If you are not satisfied with the freshness of your popcorn upon delivery, please contact us for a replacement or refund.

Customer Service Excellence

Our dedicated customer service team is here to assist you with any questions, concerns, or feedback you may have. We strive to provide exceptional service and ensure that every customer interaction is a positive one.

To initiate a replacement or refund under our Guaranteed Happiness Policy, please contact us within 30 days of receiving your order. We may request information such as your order number, photos of the product in question, or feedback on your experience to help us improve our products and services.

Thank you for choosing Klondike Kettle Corn. We look forward to delighting you with our delicious popcorn and ensuring your happiness with every bite!

You can always contact us for any return question at support@klondikekettlecorn.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, less our cost of shipping, within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@klondikekettlecorn.com.